LOS ANGELES, CA – Pacific Crest Realty is pleased to announce that two of their communities, Brookside in Chatsworth, CA and Villa Toscana in Canoga Park, CA, have been selected to be listed on ApartmentGrade.com, the only web site dedicated to providing prospective residents an objective rating about the community based on feedback from the current residents. These listings are a direct result of a recent strategic alliance with ApartmentGrade.com and SatisFacts Research which have joined forces to promote those apartment communities that "Make the Grade". Under the terms of the alliance, all SatisFacts Research clients will now be able to list, at no cost, any of their communities that receive a 3.5 rating (out of 5.0) or higher on the ApartmentGrade.com web site.
"At Pacific Crest Realty, our highly trained staff's goal is to provide a superior level of service to our residents so they can feel at home in any of our communities." says Dan Tenenbaum, principal at Pacific Crest Realty. "The added recognition of the additions of Brookside and Villa Toscana to ApartmentGrade.com, further strengthens the fact that Pacific Crest Realty provides an exceptional living experience to our residents."
"We are extremely pleased that Pacific Crest Realty has joined other leading multifamily companies like Village Green, Simpson Property Group, Mission Residential and Woodfield Investments that have also listed their communities that "Make the Grade" at ApartmentGrade.com," says Lucas Haldeman, president of ApartmentGrade.com.
About Pacific Crest Realty - www.pcrapts.com
Pacific Crest Realty manages some of the most beautiful, well-managed communities in the San Fernando Valley. Since 1995, Pacific Crest Realty has created apartments homes that reflect both style and sophistication in prime locations convenient to shopping, restaurants and entertainment.
While providing professional and responsive service to our residents, Pacific Crest Realty also provides superior returns to their investors and has acquired real estate holdings focused on the multifamily industry valued at over $100 million. Pacific Crest Realty focuses on identifying and acquiring value-added multifamily acquisition opportunities in the Southern California and Western US markets.
About ApartmentGrade.com - www.apartmentgrade.com
Featuring only those apartments that "Make the Grade", ApartmentGrade.com is the first Web site dedicated solely to providing prospective renters with a credible, objective and accurate rating of apartment communities based on the current resident's feedback. When prospective residents view an apartment community at ApartmentGrade.com, they see a rating based solely on the ratings of the existing residents. For more information on how your community can participate on ApartmentGrade.com, please contact Leigh Curry at lcurry@curryconduit.com or 609-882-3868.
About SatisFacts Research - www.SatisFacts.com
SatisFacts Research is the multifamily industry's authority on resident satisfaction and retention. SatisFacts understands relationships, their challenges and the impact on residents. Having worked with well over 1,000,000 units nationally, and utilizing years of experience as multifamily operators themselves, SatisFacts' seasoned team of experts help clients manage relationships and enhance performance. Their candor may surprise you, the solutions offered will impress you and the results will thrill you. Harnessing a suite of satisfaction research, performance assessment programs and tools, SatisFacts develops feedback systems designed to help client Take the Guesswork Out of Retention™, reduce turnover and help grow NOI. Annual resident surveys are planning tools, while Insite™ Move-In, Work Order, Pre-Renewal and Unclosed Traffic programs provide feedback 365 days/year (from $1/unit/yr). SatisFacts provides clients with a competitive advantage not only through providing a blueprint for improving revenue, but through walking along side them step-by-step. Serving as strategic partners with clients, SatisFacts offers solutions that sustain enhanced performance (no matter the market condition). SatisFacts clients report nearly a ten point lower resident turnover rate than those reported nationally by NAA. Imagine what reducing costly turnover would have on your NOI and asset values! For more information, send an email to info@satisfacts.com.
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